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As your purchase is a custom digital product, it is considered "used" after delivery or opening. Therefore, we have a strict refund policy on all purchases through STYLE BY RIRIAWNA. We encourage you to fully read and understand our policies before completing your order.
Order & Cancellation Policy:
All information collected via the style form before your purchase is used to create your Personalized Look-Book. Please fill out the form before placing your order and use the same Name & Last Name at checkout.
We will start working on your Personalized Look-Book as soon as payment is received and your order is placed.
You have a 24-hour window to cancel your order for a full refund. After this period, orders are non-refundable as we have already started creating your Personalized Look-Book. If you need to cancel your order, simply contact us to request a cancellation within 24 hours of placing your order.
Refund Policy:
Orders with cancellation requests within 24-hours of placing the order are eligible for a full refund.
Any cancellation request after this period will incur a 15% penalty deducted from the refundable amount, which will be issued in the form of store credit. Orders cannot be canceled later than 3 days (72 hours) from the order date.
Personalized Look-Books are customized digital products and considered “used” after delivery or opening, so no return, refund, or exchange is possible after delivery. All delivered orders are Final Sale.
Delivery of Look-Books:
All Look-Books are digital and are delivered via email.